Project location：India

Product：EFW Stainless steel pipe

Standard and material：ASTM A789 SS2205

Specifications：19×1.2x3000mm

Application：Heat Exchanger Manufacturing

Inquiry time：2022.10

Order time：2023.01

Shipping time：2023.02

Arrival time：2023.03

The ordering customer is from the local machinery manufacturer in India.

This is the first cooperation between the two parties.

Xinyue received an inquiry from the customer in 2022.

The required product is a seamless duplex stainless steel pipe.

In combination with the customer’s demand,

Xinyue provided two price schemes for sea

and land transportation for the customer’s reference.

Since the customer has not yet obtained the order from its terminal,

Xinyue business specialists maintained active communication

with the customer during this period and updated the price timely，

fully supported and finally got this order.

In the middle of January 2023, the customer successfully obtained the terminal order.

At this time, the delivery time from the customer was very urgent.

In addition to the time required by the customer to produce the heat exchanger,

the delivery time to Xinyue was very short.

For this reason, the two parties had detailed communication.

Xinyue suggested that the welded pipe process should complete this batch of pipes.

In combination with the time, product use, and Xinyue’s previous successful cases,

the customer accepted Xinyue’s proposal, and Xinyue did not disappoint,

The production cycle of the whole batch of orders was successfully shortened to 45 days.

The customer recognized and appreciated Xinyue’s efficient

handling method and professional emergency plan.