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Dedicated Service to Win New Customers in Madagascar

The customer described this time is a large-scale local construction materials trader in Madagascar. It has imported from China for more than 10 years and has a very stable supplier. At the beginning of May this year, the customer contacted Xinyue for the first time. After communication, the two sides had a preliminary understanding of each other. Then, the customer repeatedly asked the sales specialist to provide a trial quotation through various steel products. The sales specialist patiently completed every requirement of the customer, and the sincere service was recognized by the customer. In mid of May, the customer…

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High-quality Seamless Steel Pipe Helps Xinyue Cooperate With New Customers in Europe

This time, we are going to talk about a newly met European customer. The customer is a local European trader who has never had import experience. In August 2021, Xinyue received an enquiry from this customer for the first time. The content of the enquiry was EN10216-1 seamless carbon steel pipes, totally 700 tons, more than 30 different specifications with thin wall thickness. However, due to the instability of the price, customers had been on the sidelines. Xinyue always maintained close contact with customers, constantly updated prices for customers and wanted to strive for the best purchase time for customers. At the same time,…

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Scaffolding from Xinyue Supports for Renovation Project in Philippine

In August this year, Xinyue Steel Group Hunan branch official website, http://www.xysteelpipe.com, received an inquiry from Philippine customers, customers needed scaffold steel pipes, fasteners and other products to be used as replacement materials for renovation, maintenance of the project. As soon as we received the inquiry, we combined the actual needs of customers and previous product experience to integrate the best scheme for customers. It took only three days for both parties to negotiate and confirm the contract price, payment method, delivery date, zinc layer thickness, product acceptance standard and other requirements. The customer also provided the deposit receipt in good faith on the day of signing…

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Rectangular Tube Successfully Exported to Vietnam

In recent years, with the continuous growth of exports to Vietnam, Vietnam has became one of the important exporters of Xinyue in the Southeast Asian market. This order is about an regular customer from Vietnam. On August 12, 2021, Xinyue received the customer’s purchase demand. The sales specialist prepared two sets of schemes for the customer to choose the next day. Based on many pleasant and successful cooperation experiences in the early stage, after analyzing this scheme in detail, the customer quickly determined the final scheme and signed the order contract. The products required in this batch of orders were rectangular…

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Advantage of Xinyue Storage

As one of the largest storage bases in Tianjin, Xinyue storage coupled with unique geographical location near the port, has greatly saved time and cost in shipping and delivery time, and has been favored by many overseas customers, making Xinyue’s performance increasing in recent years. The product purchaser is a friend from Canada. He learned the strength and advantages of Xinyue from his peers in the industry. After obtaining the contact information, he called Xinyue at first time and expressed his preliminary cooperation intention. After understanding the needs in detail, the business specialist finally confirmed the customer’s required specification is…

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IBR Certified Help Xinyue Enter into Indian market

When we mention Indian market, the first idea is that it is not easy to do. It seems that this is the consensus in the industry. India has a market, it’s no doubt; The market is difficult to enter.It is not only because of the price sensitivity of Indian customers, but also because the Indian market has its own standard system for the circulation of steel products. The full name of IBR is India boiler regulations. IBR regulations mainly stipulate that boilers, pressure vessels, pipelines, valves and raw materials exported to India shall be inspected by authorized inspection institutions….

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A Long-term Cooperation between Xinyue and Customers

Today, an regular Indonesian customer was introduced. We met and knew each other through a trial order. The customer purchased a cabinet of galvanized LSAW steel pipe for the first time. The customer wanted to understand the strength of Xinyue in all aspects through the products. Through our careful and patient introduction and detailed services in the order process, Xinyue left a good impression on the customer as a whole. After receiving the goods, the customer inspected the quality of the products. Finally, all the test data fully met the customer’s early requirements. Attentive service, high-quality products and reasonable…

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Xinyue Warehouse Contribute to Australian Projects

The official account of Xinyue has been with us for more than three years. We based on actual orders, taking into account the state balance, product balance, and the enthusiasm of contributor in the current shipment order; Upholding the requirements of authenticity and typicality of news, making more customers know the business development of Xinyue at any time through the public platform. Let every friend who pays attention to the development of Xinyue know that Xinyue is based on steel pipe production and foreign trade.At the same time, we carry out deep processing of galvanized steel products and heat…

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Galvanized Square Pipe Set Sail for Australia

In March 2021, Xinyue received an inquiry from a new customer. After communication and understanding, the customer was an Australian racing track manufacturer. The product required was galvanized rectangular pipe with the specification of 65mm * 65mm * 3mm * 6000mm, which was used for a local racing track project. Although galvanized rectangular tube was one of the advantage product of Xinyue, it had been successfully sold to all over the world for many times. However, due to the tight construction period of the project, the delivery date given by the customer was also very short, and it was…

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Help A Customer Win the Bidding of Diablo Dock

This time we talk about a Panamanian customer. Since August 2020, Xinyue had assisted the customer to participate in the bidding activities organized by the Panama Canal Authority. However, due to the impact of the global epidemic, the economy of all countries had been seriously influenced, and the progress of the project suspended. Xinyue always kept close contact with customers, continuously researched and discussed with customers to optimize technical solutions; On the other hand, we kept updating price for customers, so that customers knew the domestic market at first time; We firmly believed that the epidemic situation would be…

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The First Choice of Regular African Customers

Mutual trust is the fundamental way of business cooperation. Xinyue has always believed in the cooperation culture: control the product quality and observe every contract clause. Then customers can rest assured to hand over all inventory orders to us every time. Recently, an regular African customer of Xinyue ordered a batch of pipe fittings. All the goods left Tianjin port on September 6 and were expected to arrive at destination port in late October. Today, we want to talk more about this regular African friend and tell the origin of friendship between us; Since 2018, we had our first…

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Hundreds Of Tons SSAW Support For Project In New Zealand

On May of 2021, we received new orders from New Zealand customers. This was the second time for New Zealand customers to cooperate with Xinyue. Before the regular project meeting, the business specialist had a detailed communication with the customer and learned that the ordered products were used for local piling projects. The overall product required about hundreds of tons, and the dimensions and specifications were complex, contained more than 20 kinds of size and length range from 3 meters to 8.6 meters. In addition, the pipe ends of this batch of order products needed to be specially processed….

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