The successful cooperation with each new customer means the recognition of trust and professionalism to Xinyue.

In July of this year, we received an inquiry from a new customer in Malaysia. The customer was engaged in the harbor engineering project and had many branch offices around the world. The project was located in the Philippines. The customer got the project through bidding. The product was 61 pieces Q355B square bar, which were used for guide rail production. Due to the high requirements for the minimum quantity of Q355B material, the products required by customers could not meet the requirements. With years of good business contacts with suppliers, Xinyue has already established a long-term, stable and close strategic partnership. In order to support the customer’s project and carried out the first time friendly cooperation, Xinyue expressed its intention to the supplier. After learning this situation, the supplier made a special case to arrange the production for customers. The overall production time was about 40 days. The customer said that he could accept the 40 day delivery plan, when Xinyue truthfully informed the customer of the details. At the same time, the two sides also discussed the production process, product edge state, hardness and other details. We shared the basic situation of our own companies and project experiences with each other. In addition, we defined the future cooperation direction.

After one week of technical review and price evaluation, as well as Xinyue’s good reputation in the industry, the customer finally decided to carry out cooperation with Xinyue. After receiving the customer’s PO and advance payment, we arranged technicians to supervise the manufacturing on site at first time to ensure that all product requirements required by customers can be met; We happened to know that another batch of products with similar specifications were to be produced. The technicians immediately adjusted the original production plan with the production department. Finally, we greatly shortened the production time, completed all production within 20 days, and all products passed various standard inspections. Customers praised the strength and service of our company and was looking forward to more cooperation with us. At present, this batch of goods has been shipped to the port of destination with Xinyue’s sincerity, we are going to build the guide rail project in the Philippines.

With professional and fast feedback, positive and smooth communication, Xinyue always treats customers sincerely, and was constantly gaining trust and praise from customers. We believe that this small order is only a start between Xinyue and customers. We are looking forward to establish a long-term and stable cooperation with customers, constantly helping the Southeast Asian and global markets.