With many years of steel pipe production experience, lots of orders are successful completed. Xinyue Steel Group has accumulated rich experience from orders, so we can deal with orders containedly under such intense competitive steel trading environment. Xinyue can always provide accurate and professional plans for customers when we face different projects. Therefore, Tianjin Xinyue Steel Group has been recognized by new and regular customers all over the world.

In the beginning of 2021, we received an order from a Peruvian customer about a piling project with three sizes pipes, total 500 tons. Piling projects are the most common orders taken by Xinyue. As soon as receiving the order, Tianjin Xinyue Sales Department, together with the Technical Department, Production Department and Logistics Department, held a discussion meeting about the project. Although the production started during the Chinese New Year Holiday, we still made a complete plan and a transport schedule under cooperation of several departments. Xinyue signed contract with customer in 45 days delivery time and started to produce step by step.

The customer informed Xinyue that the construction site needed a batch of pipe installation urgently, when there was only two weeks before the delivery date. After we received an urgent notice from our customer, we convened an emergency meeting. The delivery date of the order did not arrive and original plan that all the tubes of this order would go on bulk carriers was not workable. Meanwhile, the sea freight of bulk carriers after the Spring Festival increased a lot and the shipping date was uncertain. We had considered the project situation of the customer, then the production department accelerated the production schedule, the logistics department booked the earliest shipping space to Callao, Peru immediately, and arranged 4 containers to ship immediately. According to our operations, we solved the urgent need of the customer. At the same time, the remaining pipes were also boarded the bulk carrier on time.

Deal with what customer demand. Xinyue takes responsibility for every customer and each order, we try our best to serve every customer, hope we can contribute to the global construction with our partners.