In the field of steel pipe, Xinyue has been committed to build the world, serve the globe. Whether welded pipe or seamless pipe, all kinds of steel pipes exported by Xinyue serve projects in more than 100 countries around the world. High quality and strict requirements are our guarantee for the quality control of all export products.
The products shipped this time were 4140 alloy seamless pipe, 630mm large outer diameter and thick wall thickness seamless steel pipe. The cooperation orders came from regular Indian customers who have cooperated with us for many years. Due to the repeated epidemic in India, the order was delayed. The customer restarted the project after nearly two months of delay. Finally, the contract was officially signed with our company at the end of September. At this time, it coincided with National Day holiday. Both production and space booking gave us challenges.
The market demand for special steel grades is small, and the inventory is mainly conventional products, so special steel grades generally need customized production, and the production cycle is long. The production cycle, which negotiated with customers before, also leads to extremely tight construction period due to delayed procurement. Customers urgently turned to us and hoped that our company would make every effort to coordinate and deliver goods on schedule. The needs of customers was our mission. Xinyue immediately prepared to establish a special team. In the next process, all departments worked together to arrange the most skilled production force, urgently book space and kept the closest communication with customers from time to time. After carrying out a series of pre plans and countermeasures, and finally with the full cooperation of business, documents, procurement and logistics departments, We shortened the preparation time of nearly two weeks and successfully shipped this batch of goods in early October.
No matter the size of the order, we are eager to meet the needs of customers and think about the needs of customers. Xinyue always adheres to the business philosophy of “taking customers as the center” and will do a good job in every order!