Mutual trust is the fundamental way of business cooperation. Xinyue has always believed in the cooperation culture: control the product quality and observe every contract clause. Then customers can rest assured to hand over all inventory orders to us every time.

Recently, an regular African customer of Xinyue ordered a batch of pipe fittings. All the goods left Tianjin port on September 6 and were expected to arrive at destination port in late October. Today, we want to talk more about this regular African friend and tell the origin of friendship between us;

Since 2018, we had our first cooperation with this regular customer. Because of positive feedback of previous order about steel pipes, pipe fittings and valves; The customer chose Xinyue to supply its inventory and fire-fighting project products for a long time, including steel pipes, pipe fittings, flanges and valves. Today, through many successful cooperation, the two sides have became inseparable partners. Xinyue not only produced specific products to customers, but also provide processing services. Some processing previously carried out locally by customers, such as grooving, threading coupling, etc, now were taken by Xinyue.

For the first two orders, customers required us to provide some finished photographs of the good, and then paid for space booking. In the later stage of cooperation, we did not need to provide product images before delivery. Even we received payment directly without sending inspection data to customers. The customer said: we have been partners who trust each other very much. Xinyue was our company’s steel product production base in China, and the product quality can be 100% guaranteed.

Due to the convenience of domestic communication, sometimes customers needed us to contact suppliers in other domestic industries, such as equipment, plastic products and other manufacturers, to help compare shipping prices or urge delivery. Although it was not part of our job, it represented trust in Xinyue. Thanks to the love of customers, Xinyue will live up to expectations and will do well in all matters entrusted by customers.

Despite we get 100% trust of customers, Xinyue is never proud and never relaxed its requirements for quality. Each order is executed in strict accordance with the standards, all process details are standardized, and the quality inspection of raw materials and finished products are satisfied. To ensure each pipe and pipe fitting produced by Xinyue are high-quality products.